Introduction
At the beginning of 2025, during a major exhibition in Buenos Aires, an Argentine tableware design and manufacturing brand introduced an innovative smart restaurant service robot solution that caught everyone’s attention.
Two delivery robots moved gracefully between visitors, serving beautifully crafted plates and coffee cups. With their clean white bodies, blue accent lights, and expressive display screens, the robots infused the booth with technology and interaction — turning a traditional tableware showcase into a “smart dining experience.”
Popbot D2 at booth
Client Background
The client is a tableware design and production enterprise based in Argentina, specializing in crockery, glassware, and table accessories. Its customers mainly include restaurant owners, hospitality suppliers, and premium dining brands.
The company has a strong presence across Latin America and continues to explore how robotics and digital tools can enhance exhibition robot marketing or hospitality, bringing new energy and engagement to its brand presentations.
Client Needs and Pain Points
As a supplier in the restaurant and hospitality industry, the client clearly understands the challenges faced by restaurant operators:
1️⃣ Low serving efficiency during peak dining hours, which limits table turnover rates.
2️⃣ Rising labor costs, leading to reduced profit margins.
To help its clients address these issues and to demonstrate practical restaurant automation robot for peak hours applications, the company decided to introduce delivery robots as a featured product for its marketing campaigns and exhibitions.
After thorough research and communication with the client, the engineering team proposed two models tailored to their scenario — Popbot D2 and Popbot D3.
-
Popbot D2 offers a larger tray design, making it ideal for restaurants that serve bigger dishes or handle multiple tableware items simultaneously.
-
Popbot D3 features more intelligent functions such as mistake-pickup alert lights, which help prevent confusion during multi-point delivery.
This dual recommendation not only met the client’s practical operation needs but also allowed them to showcase diverse robot functionalities in one exhibition setup.
Solution and Deployment
In January 2025, the company deployed two delivery robots — one Popbot D2 and one Popbot D3. Each unit features a sleek white design, a four-tier tray layout, and an interactive display screen.
The robots are capable of autonomous navigation, obstacle avoidance, and voice interaction.
Localized Deployment Solutions
To make the deployment process simple and user-friendly, the client adopted two flexible configuration models:
-
Popbot D2: The robot’s built-in software allows the engineering team to perform remote deployment and setup directly through system access.
-
Popbot D3: This model can be remotely configured by robotics engineers via the client’s website, ensuring seamless installation even without on-site support.
remote deployment
Both solutions eliminate the need for end-users to handle complex setup procedures after purchase, enabling fast activation and minimizing technical barriers for new customers.
During the exhibition, they were used to:
-
Welcome and serve visiting customers
-
Deliver tableware samples and beverages
-
Present brand information and promotional content
Through these smart restaurant service robot solutions, the company successfully combined automation and hospitality, offering visitors an engaging and memorable booth experience.
Marketing Results
The delivery robots quickly became the highlight of the booth. Their presence drew large crowds, significantly increasing booth traffic and brand visibility.
The company also received multiple business inquiries related to exhibition robot marketing for hospitality, further validating the effectiveness of integrating robotics into trade show experiences.
Conclusion
This case shows how a traditional tableware manufacturer can effectively use smart restaurant service robot solutionsto modernize its marketing strategy and enter the intelligent dining field.
By leveraging restaurant automation robot for peak hours applications and creative exhibition engagement, the brand successfully demonstrated how technology can reshape both customer experience and business growth in the hospitality industry.
If you’re also exploring how to bring automation and interactivity into your restaurant or hospitality brand, our team is ready to help.
Leave your request and contact.
From concept design to remote deployment, we deliver reliable smart restaurant service robot solutions tailored to your needs — helping you create a truly engaging and efficient customer experience.
